General Terms and Conditions La Cusine d’Ale & Ke Paellas

1. Scope of application

These General Terms and Conditions (“GTC”) apply to the business of La Cuisine d’Ale & Ke Paellas, Allmendhagweg 13A, 3225 Müntschemier (hereinafter referred to as the “Company”). The company owns and operates the platform www.la cuisinedeale.ch/www.kepaellas.ch and provides paid services on it by organizing courses and events. Furthermore, the company sells products in the food sector. These GTC apply to the above-mentioned areas as well as to the other services that the company provides directly and indirectly to the customer.

2.  Conclusion of contract

The contract is concluded when the customer makes use of the services offered by the company via contact by email, telephone, written offer or purchases products from the company.

3. Prices

All prices and offers are quoted in Swiss francs (CHF). All prices include value added tax (VAT). VAT is shown separately in the quotations. The company reserves the right to change prices at any time. The prices valid on the website www.lacuisinedeale.ch/www.kepaellas.ch at the time the contract is concluded or according to the company’s offer, or by agreement, shall apply. The prices valid at the time the contract is concluded apply to the customer.

4. Payment

The customer is obliged to pay the invoiced amount within 30 days of the invoice date. Unless he has already paid the amount during the ordering process via bank payment or cash payment when the service is commenced. If the invoice is not paid within the aforementioned payment period, the customer will be sent a reminder. If the customer does not settle the invoice within the set reminder period, he is automatically in default. From the time of default, the customer shall owe default interest in the amount of 5%. The company reserves the right to demand payment in advance at any time without giving reasons. The invoiced amount may not be offset against any claims the customer may have against the company. The Company has the right to refuse to provide the service or deliver the product in the event of late payment.

5. Obligations of the Company

Unless otherwise agreed, the Company shall fulfill its obligation by providing the agreed service. The service includes the services that are or were offered or published online at the time the contract was concluded. The place of performance shall always be agreed in advance of the actual order, unless otherwise agreed.

6. Documents

The company grants the customer the right to use the course documents privately. These rights of use are non-transferable and limited to use by the customer. The individual documents serve as templates and may only be used by the customer as templates and for their own purposes. Any transfer to third parties or other use, commercial or otherwise, is prohibited.

7. Services

-Cooking courses from 7-20 persons & groups

Both parties have the right to withdraw from the contract. The withdrawing party must reimburse the other party in full for any expenses already incurred (e.g. rental of rooms and equipment). Withdrawal at an inopportune time is not permitted. In the case of individuals, a withdrawal will be accepted 72 hours before the start of the course, unless otherwise stated. Thereafter, the customer will be charged for the costs incurred as a result of the withdrawal (ingredients, materials, etc…). Cancellation 48 hours before the start of the course will be charged at 100% of the amount due! Only for cooking courses! For group bookings, a withdrawal is accepted 1 week before the start of the course, unless otherwise stated. After that the customer will be charged for the costs caused by the withdrawal (ingredients, material etc…)

Administrative and organizational costs will be charged as follows: Up to 1 month before the event 20% of the order amount; Up to 2 weeks before the event 50% of the order amount; Up to 1 week before the event 80% of the order amount; Three days before the event 100% of the order amount. We are unable to take into account cancellations due to weather conditions. If we become aware of credit-reducing circumstances on the part of the hirer or if the hirer no longer meets his previous payment obligations, we are entitled to withdraw from the order.

-Events & cooking courses for 20 persons or more

The customer undertakes to use the Excel tables provided by us for the organization of the groups. If this is not the case, we cannot be held responsible in the event of any disorganization.

Withdrawal from a confirmed order must be made in writing. The withdrawing party must reimburse the other party in full for any expenses already incurred.

other party in full (e.g. rental of rooms and equipment). Withdrawal at an inopportune time is not permitted. In the case of individuals, a withdrawal will be accepted 72 hours before the start of the course, unless otherwise stated. Thereafter, the customer will be charged for the costs incurred as a result of the withdrawal (ingredients, materials, etc…). Cancellation 48 hours before the start of the course will be charged at 100% of the amount due! Only for cooking courses! For group bookings, a withdrawal is accepted 1 week before the start of the course, unless otherwise stated. After that the customer will be charged for the costs caused by the withdrawal (ingredients, material etc…)

Administrative and organizational costs will be charged as follows: Up to 3 months before the event 20% of the order amount; Up to 2 weeks before the event 50% of the order amount; Up to 1 week before the event 90% of the order amount; Three days before the event 100% of the order amount. We are unable to take into account cancellations due to weather conditions. If we become aware of credit-reducing circumstances on the part of the hirer or if the hirer no longer meets his previous payment obligations, we are entitled to withdraw from the order.

8.Warranty

The company endeavors to ensure good availability of www.lacuisined’ale.ch/Kepaellas.ch and takes reasonable precautions to protect www.lacuisined’ale.ch/Kepaellas.ch from interference by third parties.

9. Liability

Liability for any indirect or consequential damages is excluded in full. This limitation of liability does not apply to direct damage caused by gross negligence or intent on the part of the customer. The customer is obliged to report any damage to the company immediately. Any liability for personal injury is excluded in full.

For events where the paellas take place in a closed room, the customer is responsible for ensuring sufficient air circulation. The burners work with GAS! Our appliances can be operated indoors provided there is good air circulation. Otherwise there is a risk of suffocation!!! Please note that, depending on the type of paella, strong smoke emissions may occur.

10. Amendments

These General Terms and Conditions may be amended by the company at any time. The new version comes into force by publication on the company’s website. Or it will be sent directly to the customer. The version of the General Terms and Conditions in force at the time the contract is concluded shall apply to the customer. Unless the customer has agreed to a newer version of the GTC.

11. Priority

These GTC take precedence over all older provisions and contracts. Only provisions from individual contracts which specify the provisions of these GTC shall take precedence over these GTC.

Applicable law / place of jurisdiction

These GTC are subject to Swiss law. Insofar as no mandatory statutory provisions take precedence, the court at the registered office of the company shall have jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (SR 0.221.221.1) is explicitly excluded. La Cuisine d’Ale/kepaellas.ch, Allmendhagweg 13A, 3225 Müntschemier, 12.05.2023